Commercial Insurance Account Manager
We offer longevity, security, and growth
We are a relationship oriented, forward thinking insurance agency based in Butler, PA that offers its employees security in a long-standing family business, with educational opportunities and training, and unlimited resources for potential and growth.
The Company: Mitchell Insurance is a family owned agency in business since 1849 and part of Keystone Insurer’s Group – the 2nd largest independent agency organization in the US, and is known for integrity, honesty, and the great care we take with clients and employees alike.
- Our focus on risk management, claims' management, service and attention to clients’ needs sets us in a class above our competitors.
- We believe in protecting our clients’ most valuable assets – their businesses, their families, and their future.
- We serve clients with integrity, dedication, and understanding to offer them peace of mind and assurance that they are properly protected.
The Position: We’re looking for an experienced Account Manager in commercial lines property and casualty insurance. The account manager role is to ensure that client needs are understood and satisfied. They build and manage client relationships, collect information, and ensure that needs are met, including assisting with invoicing, audit questions, claim questions, and certificates of insurance. Salary dependent on experience with opportunity for growth and commission for cross selling and account rounding.
We offer continuing education opportunities, commission in addition to salary, health benefits, 401k matching, life insurance and disability insurance.
Requirements:
- Current property and casualty insurance license
- Experience in customer service, account management, and claims’ management
- Willingness to listen to clients regarding their needs, concerns, and challenges
- Commitment to the highest standard of excellence in customer support and dependability
- Exceptional verbal and written communication skills
- Adaptability and strong problem-solving skills
- Skilled in Microsoft applications and CSR management software
- Ability to build rapport and collaborate with others within the company and externally
Responsibilities:
- Communicating with clients to understand and meet their needs
- Building relationships with clients based on trust and respect
- Collaborating internally to facilitate fulfilling client needs
- Keeping accurate records pertaining to client accounts
- Maintaining updated knowledge of company products and services
- Resolving complaints and preventing additional issues by improving processes
- Acting as a client advocate with a focus on improving their insurance and protection
The Location: Mitchell Insurance is based in Butler, PA. This is a great place to live because it is a thriving small community within an hour of Pittsburgh. We are on Main St in the heart of Butler within walking distance of downtown restaurants, shops, and housing.
Why Should You Apply?
- Employees who have found their home with 20-40 years experience Opportunities for on-the-job training and continuing education
- Great client and carrier relationships, with outstanding resources
To Apply
- Please email resume and cover letter to tracy@since1849.com
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